Start with the work

A simpler operating system starts with one clear routine.

Start with the operational moment that causes the most repeat work, missed details or late-night messages.

STAYWORKBENCH

Practical systems
for smoother stays.

An independent editorial project for small holiday-let operations.

List the moments that repeat around every stay: enquiry, booking, pre-arrival, check-in, in-stay questions, checkout and review.

A turnover should not live in a string of messages. Define the work, check and handover point for every departure.

Maintenance, stock and recurring checks need one place to be recorded and reviewed.

“The aim is not a complicated process. It is a repeatable one.”